1. Data Controller

In accordance with the KVKK, your personal data is processed by:

Data Controller: Primelly
Website: www.primelly.com
Email: info@primelly.com

2. Processed Personal Data

The personal data processed by Primelly may vary depending on the service relationship and communication, but may include the following:

• First and last name
• Phone number
• Email address
• Payment and billing information
• IP address and log records
• Device and browser information
• Service requests and reservation details
• Communication content

3. Purposes of Personal Data Processing

Your personal data is processed for the following purposes:

• Provision of personal assistant and concierge services
• Execution of reservation, organization, and coordination processes
• Processing of payment transactions
• Management of customer relations and communication processes
• Improvement of service quality
• Fulfillment of legal obligations
• Execution of information security processes

4. Method and Legal Basis for the Collection of Personal Data

Your personal data;

• Through website forms
• Communication channels (phone, email, WhatsApp, etc.)
• Payment and service processes
• Collected via cookies and similar technologies, using automated or non-automated methods.

The data is processed based on the following legal grounds specified in Article 5 of the KVKK:

• Formation or performance of a contract
• Fulfillment of legal obligations
• Legitimate interest of the data controller
• Explicit consent (where required)

5. Transfer of Personal Data

Your personal data, limited to the purposes stated above;

• Payment service providers (İyzico, etc.)
• Contracted service providers (transfer companies, event organizations, clinics, etc.)
• Legally authorized public institutions and organizations, in compliance with the KVKK. Your personal data will not be sold or marketed to third parties for commercial purposes without your explicit consent.

6. Retention Period of Personal Data

Your personal data is retained for the periods stipulated in the relevant legislation or for as long as required by the purpose of processing. Once the retention period expires, personal data is deleted, destroyed, or anonymized in accordance with the KVKK.

7. Security of Personal Data

Primelly takes the necessary technical and administrative measures to prevent the unlawful processing and access of personal data.

8. Your Rights Under the KVKK

As data subjects, pursuant to Article 11 of the KVKK;

• You have the right to:
• Learn whether your personal data is being processed
• Request information if your data has been processed
• Learn the purpose of processing and whether it is being used in accordance with that purpose
• Request the correction of incomplete or inaccurately processed data
• Request the deletion or destruction of your data
• Know the third parties to whom your data has been transferred
• Object to any adverse outcome resulting from the analysis of your data exclusively through automated systems
• Request compensation for damages in case of unlawful processing of your data

9. Application and Contact

You can submit your requests regarding your rights under the KVKK in writing or electronically through the following contact information:

Email: info@primelly.com

Your requests will be processed in accordance with the KVKK as soon as possible and no later than 30 days, free of charge.

10. Updates

This Information Notice may be revised in line with changes in legislation and updates in service processes. The current version becomes effective from the date it is published on the website.