PRIVACY POLICY

This Privacy Policy explains the principles regarding the collection, use, storage, and protection of personal data of users who visit the www.primelly.com website and/or benefit from the services provided under the Primelly brand.

Primelly respects the privacy of its users and places great importance on the protection of personal data. In this context, actions are carried out in accordance with the relevant legislation, primarily the Personal Data Protection Law No. 6698 (“KVKK”).

1. Collected Personal Data

The following personal data may be collected through our website and the services we provide:

• First and last name
• Phone number
• Email address
• Payment and billing information
• IP address, device information, browser information
• Website usage data
• Service requests and communication content

These data may be provided directly by the user or collected automatically during the use of the website.

2. Method and Legal Basis for the Collection of Personal Data

Personal data;

• Web forms on the website
• Communication channels (email, WhatsApp, phone, etc.)
• Payment and reservation processes
• Are collected via cookies and similar technologies.

The data, as specified in Articles 5 and 6 of the KVKK;

• They are processed based on the legal grounds of contract formation and performance,
• Fulfillment of legal obligations,
• Legitimate interest,
• And explicit consent.

3. Purposes of Personal Data Processing

The collected personal data is processed for the following purposes:

• Provision and management of services
• Execution of reservation and organization processes
• Processing of payment transactions
• Management of customer requests and communication
• Improvement of service quality
• Fulfillment of legal obligations
• Ensuring security and preventing fraud

4. Transfer of Personal Data

Personal data, limited to the purposes stated above;

• Payment service providers (İyzico, etc.)
• Contracted service providers (transfer companies, event organizations, clinics, etc.)
• Legally authorized public institutions and organizations, shared in compliance with the KVKK.

Personal data shall not be sold or rented to third parties for commercial purposes without the user’s explicit consent.

5. Retention Period of Personal Data

Personal data is retained for the periods stipulated in the relevant legislation or for as long as required by the purpose of processing. Once the retention period expires, personal data is deleted, destroyed, or anonymized in accordance with the KVKK.

6. Data Security

Primelly, in order to ensure the security of personal data;

• Technical and administrative measures to prevent unauthorized access
• Secure server infrastructures
• Access permission restrictions
• Use of up-to-date security software

Nevertheless, it cannot be guaranteed that data transmission over the Internet is completely secure.

7. Cookies

Cookies are used on our website to enhance the user experience. Detailed information about cookies can be found on the Cookie Policy page.

8. User Rights

Pursuant to Article 11 of the KVKK, users;

• Have the right to know whether their personal data is being processed
• Request information if their data has been processed
• Learn whether their data is being used in accordance with its purpose
• Request correction of incomplete or inaccurately processed data
• Request deletion or destruction of their data
• Object to the processing of their data

Requests regarding these rights can be submitted through the communication channels specified below.

9. Third-Party Links

Our website may contain links that direct users to third-party sites. Primelly is not responsible for the privacy practices of these sites.

10. Policy Changes

This Privacy Policy may be updated when deemed necessary. Updates become effective from the date they are published on the website.

11. Contact

You can contact us for any questions or requests regarding the Privacy Policy.

Company Name: Primelly
Website: www.primelly.com
Email: info@primelly.com